In short
- 8 companies help us run ConfirmCue. Each one sees only what it needs for its job.
- All of them store and handle data in the United States.
- We announce a new one at least 30 days before it starts.
This summary helps you read the page; the sections below are what counts.
1. The list
Vercel · Vercel Inc.
- What it does:
- Runs the app and the website
- Data:
- Everything the app handles, while it handles it; request logs
- Where:
- United States
Neon · Neon (a Databricks company)
- What it does:
- Database and its backups
- Data:
- Everything the app stores
- Where:
- United States
Twilio · Twilio Inc.
- What it does:
- Sends and receives text messages; texting number verification
- Data:
- Phone numbers, the words of texts, the business’s verification details
- Where:
- United States
Resend · Resend, Inc.
- What it does:
- Sends emails
- Data:
- Email addresses, names, the words of emails
- Where:
- United States
Stripe · Stripe, Inc.
- What it does:
- Subscriptions and payments
- Data:
- Business name, billing contact, payment details (we never see card numbers)
- Where:
- United States
Google Workspace · Google LLC
- What it does:
- Our own email: support and demo requests
- Data:
- What people write to us
- Where:
- United States
GitHub · GitHub, Inc.
- What it does:
- Makes and keeps the nightly backup copy of the database
- Data:
- Everything the app stores, while the copy is made; the copy is kept only encrypted, with a key GitHub does not have
- Where:
- United States
Sentry · Functional Software, Inc.
- What it does:
- Error reports
- Data:
- Technical details of errors; phone numbers and message words are removed first
- Where:
- United States
2. What a subprocessor is
A company we use to run ConfirmCue that handles personal data for us: data about our users, or about the customers of the businesses that use ConfirmCue. Each one is bound by a written agreement to protect it and use it only for its job. The phone carriers that deliver texts, and the browser makers that deliver notifications, are not on this list: they deliver messages but do not work for us.
3. When the list changes
We update this page and email account owners at least 30 days before a new subprocessor starts. How to object is in the Data Processing Addendum.
4. Contact
ConfirmCue is a product of Broadmill Software LLC, a Virginia limited liability company. Write to us at support@confirmcue.com.
Mailing address: 8401 Mayland Dr #11999, Richmond, VA 23294, USA